CVE-2009-5057

Severity: medium (CVSS 5.0 v2.0)
Exploited in the wild: not listed in CISA KEV
EPSS: 1.6% probability of exploitation in the next 30 days
Public exploit or detection template: none known
Published: 2011-03-18 · updated 2026-06-16
Weakness: CWE-310

Description

The S/MIME feature in Open Ticket Request System (OTRS) before 2.3.4 does not configure the RANDFILE and HOME environment variables for OpenSSL, which might make it easier for remote attackers to decrypt e-mail messages that had lower than intended entropy available for cryptographic operations, related to inability to write to the seeding file.

Affected products

OTRS AG OTRS: through 2.3.3; 0.5-beta1, 0.5-beta2, 0.5-beta3, 0.5-beta4, 0.5-beta5, 0.5-beta6 (+72)

References

http://bugs.otrs.org/show_bug.cgi?id=3462
http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.1807
http://bugs.otrs.org/show_bug.cgi?id=3462
http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.1807

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