CVE-2010-1910

Severity: medium (CVSS 5.1 v2.0)
Exploited in the wild: not listed in CISA KEV
EPSS: 2.5% probability of exploitation in the next 30 days
Public exploit or detection template: none known
Published: 2010-05-12 · updated 2026-06-16
Weakness: CWE-287

Description

The Forgot Password implementation in Consona Live Assistance, Dynamic Agent, and Subscriber Assistance allows remote attackers to reset passwords of accounts with blank Hint questions and Hint answers by sending an empty value for each of these two Hint fields.

Affected products

Consona Dynamic Agent: all versions
Consona Live Assistance: all versions
Consona Subscriber Assistance: all versions

References

http://secunia.com/advisories/39740
http://wintercore.com/en/component/content/article/7-media/18-wintercore-releases-an-advisory-for-consona-products.html
http://www.consona.com/Content/CRM/Support/SecurityBulletin_April2010.pdf
http://www.kb.cert.org/vuls/id/602801
http://www.securityfocus.com/archive/1/511176/100/0/threaded
http://www.securityfocus.com/bid/40003
http://secunia.com/advisories/39740
http://wintercore.com/en/component/content/article/7-media/18-wintercore-releases-an-advisory-for-consona-products.html
http://www.consona.com/Content/CRM/Support/SecurityBulletin_April2010.pdf
http://www.kb.cert.org/vuls/id/602801
http://www.securityfocus.com/archive/1/511176/100/0/threaded
http://www.securityfocus.com/bid/40003

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