What’s Vulnerable › Vulnerabilities

CVE-2010-3279

• Severity: high (CVSS 7.6 v2.0)
• Exploited in the wild: not listed in CISA KEV
• EPSS: 1.1% probability of exploitation in the next 30 days
• Public exploit or detection template: none known
• Published: 2010-09-23 · updated 2026-06-16
• Weakness: CWE-16

Description

The default configuration of the CCAgent option before 9.0.8.4 in the management server (aka TSA) component in Alcatel-Lucent OmniTouch Contact Center Standard Edition enables maintenance access, which allows remote attackers to monitor or reconfigure Contact Center operations via vectors involving TSA_maintenance.exe.

Affected products

• Alcatel-Lucent Ccagent: through 8.0; 7.1
• Alcatel-Lucent Omnitouch Contact Center: all versions

References

• http://secunia.com/advisories/41509
• http://www.alcatel-lucent.com/wps/DocumentStreamerServlet?LMSG_CABINET=Corporate&LMSG_CONTENT_FILE=Support/Security/2010001.pdf
• http://www.nruns.com/_downloads/nruns-SA-2010-001.pdf
• http://www.securityfocus.com/archive/1/513869
• http://www.securityfocus.com/bid/43340
• http://www.vupen.com/english/advisories/2010/2459
• https://exchange.xforce.ibmcloud.com/vulnerabilities/61921
• http://secunia.com/advisories/41509
• http://www.alcatel-lucent.com/wps/DocumentStreamerServlet?LMSG_CABINET=Corporate&LMSG_CONTENT_FILE=Support/Security/2010001.pdf
• http://www.nruns.com/_downloads/nruns-SA-2010-001.pdf
• http://www.securityfocus.com/archive/1/513869
• http://www.securityfocus.com/bid/43340

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