CVE-2010-3476

Severity: medium (CVSS 5.0 v2.0)
Exploited in the wild: not listed in CISA KEV
EPSS: 2.5% probability of exploitation in the next 30 days
Public exploit or detection template: none known
Published: 2010-09-20 · updated 2026-06-16
Weakness: CWE-20

Description

Open Ticket Request System (OTRS) 2.3.x before 2.3.6 and 2.4.x before 2.4.8 does not properly handle the matching of Perl regular expressions against HTML e-mail messages, which allows remote attackers to cause a denial of service (CPU consumption) via a large message, a different vulnerability than CVE-2010-2080.

Affected products

OTRS AG OTRS: 2.3.1, 2.3.2, 2.3.3, 2.3.4, 2.3.5, 2.4.1 (+6)

References

http://lists.opensuse.org/opensuse-security-announce/2010-12/msg00006.html
http://otrs.org/advisory/OSA-2010-02-en/
http://secunia.com/advisories/41381
http://security-tracker.debian.org/tracker/CVE-2010-2080
http://www.securityfocus.com/bid/43264
https://exchange.xforce.ibmcloud.com/vulnerabilities/61869
http://lists.opensuse.org/opensuse-security-announce/2010-12/msg00006.html
http://otrs.org/advisory/OSA-2010-02-en/
http://secunia.com/advisories/41381
http://security-tracker.debian.org/tracker/CVE-2010-2080
http://www.securityfocus.com/bid/43264
https://exchange.xforce.ibmcloud.com/vulnerabilities/61869

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