CVE-2010-4760

Severity: low (CVSS 3.5 v2.0)
Exploited in the wild: not listed in CISA KEV
EPSS: 1.2% probability of exploitation in the next 30 days
Public exploit or detection template: none known
Published: 2011-03-18 · updated 2026-06-16
Weakness: CWE-200

Description

Open Ticket Request System (OTRS) before 3.0.0-beta6 adds email-notification-ext articles to tickets during processing of event-based notifications, which allows remote authenticated users to obtain potentially sensitive information by reading a ticket.

Affected products

OTRS AG OTRS: through 3.0.0; 0.5-beta1, 0.5-beta2, 0.5-beta3, 0.5-beta4, 0.5-beta5, 0.5-beta6 (+96)

References

http://bugs.otrs.org/show_bug.cgi?id=5975
http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.1807
http://bugs.otrs.org/show_bug.cgi?id=5975
http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.1807

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