CVE-2010-4761

Severity: medium (CVSS 4.0 v2.0)
Exploited in the wild: not listed in CISA KEV
EPSS: 1.3% probability of exploitation in the next 30 days
Public exploit or detection template: none known
Published: 2011-03-18 · updated 2026-06-16
Weakness: CWE-264

Description

The customer-interface ticket-print dialog in Open Ticket Request System (OTRS) before 3.0.0-beta3 does not properly restrict customer-visible data, which allows remote authenticated users to obtain potentially sensitive information from the (1) responsible, (2) owner, (3) accounted time, (4) pending until, and (5) lock fields by reading this dialog.

Affected products

OTRS AG OTRS: through 3.0.0; 0.5-beta1, 0.5-beta2, 0.5-beta3, 0.5-beta4, 0.5-beta5, 0.5-beta6 (+93)

References

http://bugs.otrs.org/show_bug.cgi?id=5875
http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.1807
http://bugs.otrs.org/show_bug.cgi?id=5875
http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.1807

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