CVE-2010-4765

Severity: medium (CVSS 4.9 v2.0)
Exploited in the wild: not listed in CISA KEV
EPSS: 0.6% probability of exploitation in the next 30 days
Public exploit or detection template: none known
Published: 2011-03-18 · updated 2026-06-16
Weakness: CWE-362

Description

Race condition in the Kernel::System::Main::FileWrite method in Open Ticket Request System (OTRS) before 2.4.8 allows remote authenticated users to corrupt the TicketCounter.log data in opportunistic circumstances by creating tickets.

Affected products

OTRS AG OTRS: through 2.4.7; 0.5-beta1, 0.5-beta2, 0.5-beta3, 0.5-beta4, 0.5-beta5, 0.5-beta6 (+88)

References

http://bugs.otrs.org/show_bug.cgi?id=4936
http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.1807
http://bugs.otrs.org/show_bug.cgi?id=4936
http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.1807

Get alerted when CVE-2010-4765 or the next vulnerability affects your stack