CVE-2010-4766

Severity: medium (CVSS 4.3 v2.0)
Exploited in the wild: not listed in CISA KEV
EPSS: 1.1% probability of exploitation in the next 30 days
Public exploit or detection template: yes
Published: 2011-03-18 · updated 2026-06-16
Weakness: CWE-20

Description

The AgentTicketForward feature in Open Ticket Request System (OTRS) before 2.4.7 does not properly remove inline images from HTML e-mail messages, which allows remote attackers to obtain potentially sensitive image information in opportunistic circumstances by reading a forwarded message in a standard e-mail client.

Affected products

OTRS AG OTRS: through 2.4.6; 0.5-beta1, 0.5-beta2, 0.5-beta3, 0.5-beta4, 0.5-beta5, 0.5-beta6 (+87)

References

http://bugs.otrs.org/show_bug.cgi?id=4818
http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.1807
http://bugs.otrs.org/show_bug.cgi?id=4818
http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.1807

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