What’s Vulnerable › Vulnerabilities

CVE-2012-2582

• Severity: medium (CVSS 4.3 v2.0)
• Exploited in the wild: not listed in CISA KEV
• EPSS: 4.2% probability of exploitation in the next 30 days
• Public exploit or detection template: yes
• Published: 2012-08-23 · updated 2026-06-16
• Weakness: CWE-79

Description

Multiple cross-site scripting (XSS) vulnerabilities in Open Ticket Request System (OTRS) Help Desk 2.4.x before 2.4.13, 3.0.x before 3.0.15, and 3.1.x before 3.1.9, and OTRS ITSM 2.1.x before 2.1.5, 3.0.x before 3.0.6, and 3.1.x before 3.1.6, allow remote attackers to inject arbitrary web script or HTML via an e-mail message body with (1) a Cascading Style Sheets (CSS) expression property in the STYLE attribute of an arbitrary element or (2) UTF-7 text in an HTTP-EQUIV="CONTENT-TYPE" META element.

Affected products

• OTRS AG OTRS: 2.4.0-beta1, 2.4.0-beta2, 2.4.0-beta3, 2.4.0-beta4, 2.4.0-beta5, 2.4.0-beta6 (+42)
• Otrs Itsm: 2.1.0, 2.1.1, 2.1.2, 2.1.3, 2.1.4, 3.0.0 (+11)

References

• http://lists.opensuse.org/opensuse-updates/2012-09/msg00024.html
• http://secunia.com/advisories/50513
• http://www.debian.org/security/2012/dsa-2536
• http://www.kb.cert.org/vuls/id/582879
• http://www.otrs.com/en/open-source/community-news/security-advisories/security-advisory-2012-01/
• http://lists.opensuse.org/opensuse-updates/2012-09/msg00024.html
• http://secunia.com/advisories/50513
• http://www.debian.org/security/2012/dsa-2536
• http://www.kb.cert.org/vuls/id/582879
• http://www.otrs.com/en/open-source/community-news/security-advisories/security-advisory-2012-01/

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