What’s Vulnerable › Vulnerabilities

CVE-2013-2625

• Severity: medium (CVSS 6.5 v3.1)
• Exploited in the wild: not listed in CISA KEV
• EPSS: 1.3% probability of exploitation in the next 30 days
• Public exploit or detection template: none known
• Published: 2019-11-27 · updated 2026-06-16
• Weakness: CWE-269

Description

An Access Bypass issue exists in OTRS Help Desk before 3.2.4, 3.1.14, and 3.0.19, OTRS ITSM before 3.2.3, 3.1.8, and 3.0.7, and FAQ before 2.2.3, 2.1.4, and 2.0.8. Access rights by the object linking mechanism is not verified

Affected products

• Debian Linux: 8.0, 9.0, 10.0
• Opensuse: 12.2, 12.3
• OTRS AG FAQ: from 2.0.0 before 2.0.8; from 2.1.0 before 2.1.4; from 2.2.0 before 2.2.3 — fixed in 2.0.8, 2.1.4, 2.2.3
• Otrs Help Desk: from 3.0.0 before 3.0.19; from 3.1.0 before 3.1.14; from 3.2.0 (excl.) before 3.2.4 — fixed in 3.0.19, 3.1.14, 3.2.4
• Otrs Itsm: from 3.0.0 before 3.0.7; from 3.1.0 before 3.1.8; from 3.2.0 before 3.2.3 — fixed in 3.0.7, 3.1.8, 3.2.3

How to fix

Upgrade to a fixed version: OTRS AG FAQ 2.0.8, 2.1.4, 2.2.3; Otrs Help Desk 3.0.19, 3.1.14, 3.2.4; Otrs Itsm 3.0.7, 3.1.8, 3.2.3. Check the vendor advisory for mitigations.

References

• http://archives.neohapsis.com/archives/bugtraq/2013-08/0009.html
• http://lists.opensuse.org/opensuse-updates/2013-08/msg00027.html
• http://www.securityfocus.com/bid/58936
• https://exchange.xforce.ibmcloud.com/vulnerabilities/83287
• https://security-tracker.debian.org/tracker/CVE-2013-2625
• http://archives.neohapsis.com/archives/bugtraq/2013-08/0009.html
• http://lists.opensuse.org/opensuse-updates/2013-08/msg00027.html
• http://www.securityfocus.com/bid/58936
• https://exchange.xforce.ibmcloud.com/vulnerabilities/83287
• https://security-tracker.debian.org/tracker/CVE-2013-2625

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