What’s Vulnerable › Vulnerabilities

CVE-2013-4717

• Severity: high (CVSS 8.8 v3.1)
• Exploited in the wild: not listed in CISA KEV
• EPSS: 1.3% probability of exploitation in the next 30 days
• Public exploit or detection template: none known
• Published: 2021-08-09 · updated 2026-06-16
• Weakness: CWE-89

Description

Multiple SQL injection vulnerabilities in Open Ticket Request System (OTRS) Help Desk 3.0.x before 3.0.22, 3.1.x before 3.1.18, and 3.2.x before 3.2.9 allow remote authenticated users to execute arbitrary SQL commands via unspecified vectors related to Kernel/Output/HTML/PreferencesCustomQueue.pm, Kernel/System/CustomerCompany.pm, Kernel/System/Ticket/IndexAccelerator/RuntimeDB.pm, Kernel/System/Ticket/IndexAccelerator/StaticDB.pm, and Kernel/System/TicketSearch.pm.

Affected products

• OTRS AG OTRS: from 3.0.0 through 3.0.21; from 3.1.0 through 3.1.17; from 3.2.0 through 3.2.8
• Otrs Itsm: from 3.0.0 through 3.0.8; from 3.1.0 through 3.1.9; from 3.2.0 through 3.2.6

References

• https://web.archive.org/web/20130817120539/http://www.otrs.com/de/open-source/community-news/security-advisories/security-advisory-2013-05/
• https://web.archive.org/web/20130817120539/http://www.otrs.com/de/open-source/community-news/security-advisories/security-advisory-2013-05/

Get alerted when CVE-2013-4717 or the next vulnerability affects your stack