What’s Vulnerable › Vulnerabilities

CVE-2017-15864

• Severity: high (CVSS 8.8 v3.0)
• Exploited in the wild: not listed in CISA KEV
• EPSS: 1.8% probability of exploitation in the next 30 days
• Public exploit or detection template: none known
• Published: 2017-11-16 · updated 2026-06-17

Description

In the Agent Frontend in Open Ticket Request System (OTRS) 3.3.x through 3.3.18, with a crafted URL it is possible to gain information like database user and password.

Affected products

• Debian Linux: 7.0, 8.0, 9.0
• OTRS AG OTRS: from 3.3.0 through 3.3.18

References

• https://lists.debian.org/debian-lts-announce/2017/12/msg00015.html
• https://www.debian.org/security/2017/dsa-4047
• https://www.otrs.com/security-advisory-2017-06-security-update-otrs-3-3/
• https://lists.debian.org/debian-lts-announce/2017/12/msg00015.html
• https://www.debian.org/security/2017/dsa-4047
• https://www.otrs.com/security-advisory-2017-06-security-update-otrs-3-3/

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