CVE-2018-16965

Severity: medium (CVSS 6.1 v3.0)
Exploited in the wild: not listed in CISA KEV
EPSS: 2.5% probability of exploitation in the next 30 days
Public exploit or detection template: none known
Published: 2018-09-21 · updated 2026-06-17
Weakness: CWE-79

Description

In Zoho ManageEngine SupportCenter Plus before 8.1 Build 8109, there is HTML Injection and Stored XSS via the /ServiceContractDef.do contractName parameter.

Affected products

Zohocorp Manageengine Supportcenter Plus: before 8.1 — fixed in 8.1

How to fix

Upgrade to a fixed version: Zohocorp Manageengine Supportcenter Plus 8.1. Check the vendor advisory for mitigations.

References

http://packetstormsecurity.com/files/149438/ManageEngine-SupportCenter-Plus-8.1.0-Cross-Site-Scripting.html
https://pitstop.manageengine.com/portal/community/topic/supportcenter-plus-version-8-1-build-8109-released
http://packetstormsecurity.com/files/149438/ManageEngine-SupportCenter-Plus-8.1.0-Cross-Site-Scripting.html
https://pitstop.manageengine.com/portal/community/topic/supportcenter-plus-version-8-1-build-8109-released

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