What’s Vulnerable › Vulnerabilities

CVE-2018-19947

• Severity: medium (CVSS 6.5 v3.1)
• Exploited in the wild: not listed in CISA KEV
• EPSS: 0.8% probability of exploitation in the next 30 days
• Public exploit or detection template: none known
• Published: 2020-09-11 · updated 2026-06-17
• Weakness: CWE-200

Description

The vulnerability have been reported to affect earlier versions of Helpdesk. If exploited, this information exposure vulnerability could disclose sensitive information. QNAP has already fixed the issue in Helpdesk 3.0.3 and later.

Affected products

• QNAP Systems Inc. Helpdesk: before 3.0.3 — fixed in 3.0.3

How to fix

Upgrade to a fixed version: QNAP Systems Inc. Helpdesk 3.0.3. Check the vendor advisory for mitigations.

References

• https://www.qnap.com/zh-tw/security-advisory/qsa-20-05
• https://www.qnap.com/zh-tw/security-advisory/qsa-20-05

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