CVE-2018-7567

Severity: high (CVSS 7.2 v3.0)
Exploited in the wild: not listed in CISA KEV
EPSS: 5.2% probability of exploitation in the next 30 days
Public exploit or detection template: yes
Published: 2018-03-04 · updated 2026-06-17
Weakness: CWE-434

Description

In the Admin Package Manager in Open Ticket Request System (OTRS) 5.0.0 through 5.0.24 and 6.0.0 through 6.0.1, authenticated admins are able to exploit a Blind Remote Code Execution vulnerability by loading a crafted opm file with an embedded CodeInstall element to execute a command on the server during package installation. NOTE: the vendor disputes this issue stating "the behaviour is as designed and needed for different packages to be installed", "there is a security warning if the package is not verified by OTRS Group", and "there is the possibility and responsibility of an admin to check packages before installation which is possible as they are not binary.

Affected products

OTRS AG OTRS: from 5.0.0 through 5.0.23; 6.0.0, 6.0.1

References

Get alerted when CVE-2018-7567 or the next vulnerability affects your stack