What’s Vulnerable › Vulnerabilities

CVE-2019-12248

• Severity: medium (CVSS 4.3 v3.1)
• Exploited in the wild: not listed in CISA KEV
• EPSS: 1.6% probability of exploitation in the next 30 days
• Public exploit or detection template: none known
• Published: 2019-06-17 · updated 2026-06-17

Description

An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.7, Community Edition 6.0.x through 6.0.19, and Community Edition 5.0.x through 5.0.36. An attacker could send a malicious email to an OTRS system. If a logged-in agent user quotes it, the email could cause the browser to load external image resources.

Affected products

• Debian Linux: 8.0
• OTRS AG OTRS: from 5.0.0 through 5.0.36; from 6.0.0 through 6.0.19; from 7.0.0 through 7.0.7

References

• http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html
• http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html
• http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html
• https://lists.debian.org/debian-lts-announce/2019/06/msg00004.html
• https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html
• https://www.otrs.com/category/release-and-security-notes-en/
• http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html
• http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html
• http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html
• https://lists.debian.org/debian-lts-announce/2019/06/msg00004.html
• https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html
• https://www.otrs.com/category/release-and-security-notes-en/

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