What’s Vulnerable › Vulnerabilities

CVE-2019-14750

• Severity: medium (CVSS 6.1 v3.0)
• Exploited in the wild: not listed in CISA KEV
• EPSS: 10.9% probability of exploitation in the next 30 days
• Public exploit or detection template: yes
• Published: 2019-08-07 · updated 2026-07-10
• Weakness: CWE-79

Description

An issue was discovered in osTicket before 1.10.7 and 1.12.x before 1.12.1. Stored XSS exists in setup/install.php. It was observed that no input sanitization was provided in the firstname and lastname fields of the application. The insertion of malicious queries in those fields leads to the execution of those queries. This can further lead to cookie stealing or other malicious actions.

Affected products

• osticket/osticket: before 1.10.7; from 1.12 before 1.12.1 — fixed in 1.10.7, 1.12.1

How to fix

Upgrade to a fixed version: osticket/osticket 1.10.7, 1.12.1. Check the vendor advisory for mitigations.

References

• http://packetstormsecurity.com/files/154005/osTicket-1.12-Cross-Site-Scripting.html
• https://github.com/osTicket/osTicket/commit/c3ba5b78261e07a883ad8fac28c214486c854e12
• https://github.com/osTicket/osTicket/releases/tag/v1.10.7
• https://github.com/osTicket/osTicket/releases/tag/v1.12.1
• https://www.exploit-db.com/exploits/47226
• http://packetstormsecurity.com/files/154005/osTicket-1.12-Cross-Site-Scripting.html
• https://github.com/osTicket/osTicket/commit/c3ba5b78261e07a883ad8fac28c214486c854e12
• https://github.com/osTicket/osTicket/releases/tag/v1.10.7
• https://github.com/osTicket/osTicket/releases/tag/v1.12.1
• https://www.exploit-db.com/exploits/47226

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