CVE-2019-15003

Severity: medium (CVSS 5.3 v3.1)
Exploited in the wild: not listed in CISA KEV
EPSS: 1.7% probability of exploitation in the next 30 days
Public exploit or detection template: none known
Published: 2019-11-07 · updated 2026-06-17
Weakness: CWE-22

Description

The Customer Context Filter in Atlassian Jira Service Desk Server and Jira Service Desk Data Center before 3.9.17, from 3.10.0 before 3.16.10, from 4.0.0 before 4.2.6, from 4.3.0 before 4.3.5, from 4.4.0 before 4.4.3, and from 4.5.0 before 4.5.1 allows remote attackers with portal access to view arbitrary issues in Jira Service Desk projects via authorization bypass. Note that when the 'Anyone can email the service desk or raise a request in the portal' setting is enabled, an attacker can grant themselves portal access, allowing them to exploit the vulnerability.

Affected products

Atlassian Jira Service Desk Server: before 3.9.17; from 3.10.0 before 3.16.10; from 4.0.0 before 4.2.6; from 4.3.0 before 4.3.5; from 4.4.0 before 4.4.3; from 4.5.0 before 4.5.1 — fixed in 3.16.10, 3.9.17, 4.2.6, 4.3.5, 4.4.3, 4.5.1

How to fix

Upgrade to a fixed version: Atlassian Jira Service Desk Server 3.16.10, 3.9.17, 4.2.6, 4.3.5. Check the vendor advisory for mitigations.

References

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