What’s Vulnerable › Vulnerabilities

CVE-2019-16960

• Severity: medium (CVSS 5.4 v3.1)
• Exploited in the wild: not listed in CISA KEV
• EPSS: 1.3% probability of exploitation in the next 30 days
• Public exploit or detection template: yes
• Published: 2021-01-04 · updated 2026-06-17
• Weakness: CWE-79

Description

SolarWinds Web Help Desk 12.7.0 allows XSS via a CSV template file with a crafted Location Name field.

Affected products

• SolarWinds Web Help Desk: 12.7.0

References

• https://support.solarwinds.com/SuccessCenter/s/
• https://www.esecforte.com/responsible-vulnerability-disclosure-cve-2019-16960-cross-site-scripting-vulnerability-in-solarwinds-web-help-desk/
• https://www.solarwinds.com/free-tools/free-help-desk-software
• https://support.solarwinds.com/SuccessCenter/s/
• https://www.esecforte.com/responsible-vulnerability-disclosure-cve-2019-16960-cross-site-scripting-vulnerability-in-solarwinds-web-help-desk/
• https://www.solarwinds.com/free-tools/free-help-desk-software

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