What’s Vulnerable › Vulnerabilities

CVE-2020-12441

• Severity: critical (CVSS 9.8 v3.1)
• Exploited in the wild: not listed in CISA KEV
• EPSS: 3.8% probability of exploitation in the next 30 days
• Public exploit or detection template: none known
• Published: 2020-08-06 · updated 2026-06-17
• Weakness: CWE-119

Description

Denial-of-Service (DoS) in Ivanti Service Manager HEAT Remote Control 7.4 due to a buffer overflow in the protocol parser of the ‘HEATRemoteService’ agent. The DoS can be triggered by sending a specially crafted network packet.

Affected products

• Ivanti Desktop&Server Management: before 2020.1 — fixed in 2020.1
• Ivanti Service Manager Heat Remote Control: 7.4

How to fix

Upgrade to a fixed version: Ivanti Desktop&Server Management 2020.1. Check the vendor advisory for mitigations.

References

• https://forums.ivanti.com/s/article/Release-Notes-for-DSM-2020-1
• https://insinuator.net/2020/06/security-advisories-for-ivanti-dsm-suite/
• https://forums.ivanti.com/s/article/Release-Notes-for-DSM-2020-1
• https://insinuator.net/2020/06/security-advisories-for-ivanti-dsm-suite/

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