What’s Vulnerable › Vulnerabilities

CVE-2020-12629

• Severity: medium (CVSS 5.4 v3.1)
• Exploited in the wild: not listed in CISA KEV
• EPSS: 1.5% probability of exploitation in the next 30 days
• Public exploit or detection template: yes
• Published: 2020-05-04 · updated 2026-06-17
• Weakness: CWE-79

Description

include/class.sla.php in osTicket before 1.14.2 allows XSS via the SLA Name.

Affected products

• osticket/osticket: before 1.14.2 — fixed in 1.14.2

How to fix

Upgrade to a fixed version: osticket/osticket 1.14.2. Check the vendor advisory for mitigations.

References

• https://github.com/osTicket/osTicket/compare/v1.14.1...v1.14.2
• https://github.com/osticket/osticket/commit/fc4c8608fa122f38673b9dddcb8fef4a15a9c884
• https://www.exploit-db.com/exploits/48413
• https://github.com/osTicket/osTicket/compare/v1.14.1...v1.14.2
• https://github.com/osticket/osticket/commit/fc4c8608fa122f38673b9dddcb8fef4a15a9c884
• https://www.exploit-db.com/exploits/48413

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