What’s Vulnerable › Vulnerabilities

CVE-2020-1772: Information Disclosure

• Severity: high (CVSS 7.5 v3.1)
• Exploited in the wild: not listed in CISA KEV
• EPSS: 1.6% probability of exploitation in the next 30 days
• Public exploit or detection template: none known
• Published: 2020-03-27 · updated 2026-06-17
• Weakness: CWE-155

Description

It's possible to craft Lost Password requests with wildcards in the Token value, which allows attacker to retrieve valid Token(s), generated by users which already requested new passwords. This issue affects: ((OTRS)) Community Edition 5.0.41 and prior versions, 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions.

Affected products

• Debian Linux: 8.0
• openSUSE Backports Sle: 15.0, 15.0-sp1, 15.0-sp2
• openSUSE Leap: 15.1, 15.2
• OTRS AG OTRS: from 5.0.0 through 5.0.41; from 6.0.0 through 6.0.26; from 7.0.0 through 7.0.15

References

• http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html
• http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html
• http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html
• https://lists.debian.org/debian-lts-announce/2020/05/msg00000.html
• https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html
• https://otrs.com/release-notes/otrs-security-advisory-2020-09/
• http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html
• http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html
• http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html
• https://lists.debian.org/debian-lts-announce/2020/05/msg00000.html
• https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html
• https://otrs.com/release-notes/otrs-security-advisory-2020-09/

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