What’s Vulnerable › Vulnerabilities

CVE-2020-24881

• Severity: critical (CVSS 9.8 v3.1)
• Exploited in the wild: not listed in CISA KEV
• EPSS: 73.4% probability of exploitation in the next 30 days
• Public exploit or detection template: yes
• Published: 2020-11-02 · updated 2026-07-10
• Weakness: CWE-918

Description

SSRF exists in osTicket before 1.14.3, where an attacker can add malicious file to server or perform port scanning.

Affected products

• osticket/osticket: before 1.14.3 — fixed in 1.14.3

How to fix

Upgrade to a fixed version: osticket/osticket 1.14.3. Check the vendor advisory for mitigations.

References

• http://packetstormsecurity.com/files/160995/osTicket-1.14.2-Server-Side-Request-Forgery.html
• https://blackbatsec.medium.com/cve-2020-24881-server-side-request-forgery-in-osticket-eea175e147f0
• https://github.com/osTicket/osTicket/commit/d98c2d096aeb8876c6ab2f88317cd371d781f14d
• http://packetstormsecurity.com/files/160995/osTicket-1.14.2-Server-Side-Request-Forgery.html
• https://blackbatsec.medium.com/cve-2020-24881-server-side-request-forgery-in-osticket-eea175e147f0
• https://github.com/osTicket/osTicket/commit/d98c2d096aeb8876c6ab2f88317cd371d781f14d

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