What’s Vulnerable › Vulnerabilities
CVE-2020-3111: Cisco IP Phone Remote Code Execution and Denial of Service Vulnerability
- Severity: high (CVSS 8.8 v3.1)
- Exploited in the wild: not listed in CISA KEV
- EPSS: 3.1% probability of exploitation in the next 30 days
- Public exploit or detection template: none known
- Published: 2020-02-05 · updated 2026-06-17
- Weakness: CWE-20
Description
A vulnerability in the Cisco Discovery Protocol implementation for the Cisco IP Phone could allow an unauthenticated, adjacent attacker to remotely execute code with root privileges or cause a reload of an affected IP phone. The vulnerability is due to missing checks when processing Cisco Discovery Protocol messages. An attacker could exploit this vulnerability by sending a crafted Cisco Discovery Protocol packet to the targeted IP phone. A successful exploit could allow the attacker to remotely execute code with root privileges or cause a reload of an affected IP phone, resulting in a denial of service (DoS) condition. Cisco Discovery Protocol is a Layer 2 protocol. To exploit this vulnerability, an attacker must be in the same broadcast domain as the affected device (Layer 2 adjacent).
Affected products
- Cisco Ip Conference Phone 7832 Firmware: before 12.7\(1\) — fixed in 12.7\(1\)
- Cisco Ip Conference Phone 7832 With Multiplatform Firmware: before 11.3\(1\)sr1 — fixed in 11.3\(1\)sr1
- Cisco Ip Conference Phone 8832 Firmware: before 12.7\(1\) — fixed in 12.7\(1\)
- Cisco Ip Conference Phone 8832 With Multiplatform Firmware: before 11.3\(1\)sr1 — fixed in 11.3\(1\)sr1
- Cisco Ip Phone 6821 Firmware: before 11.3\(1\)sr1 — fixed in 11.3\(1\)sr1
- Cisco Ip Phone 6841 Firmware: before 11.3\(1\)sr1 — fixed in 11.3\(1\)sr1
- Cisco Ip Phone 6851 Firmware: before 11.3\(1\)sr1 — fixed in 11.3\(1\)sr1
- Cisco Ip Phone 6861 Firmware: before 11.3\(1\)sr1 — fixed in 11.3\(1\)sr1
- Cisco Ip Phone 6871 Firmware: before 11.3\(1\)sr1 — fixed in 11.3\(1\)sr1
- Cisco Ip Phone 7811 Firmware: before 12.7\(1\) — fixed in 12.7\(1\)
- Cisco Ip Phone 7811 With Multiplatform Firmware: before 11.3\(1\)sr1 — fixed in 11.3\(1\)sr1
- Cisco Ip Phone 7821 Firmware: before 12.7\(1\) — fixed in 12.7\(1\)
- Cisco Ip Phone 7821 With Multiplatform Firmware: before 11.3\(1\)sr1 — fixed in 11.3\(1\)sr1
- Cisco Ip Phone 7841 Firmware: before 12.7\(1\) — fixed in 12.7\(1\)
- Cisco Ip Phone 7841 With Multiplatform Firmware: before 11.3\(1\)sr1 — fixed in 11.3\(1\)sr1
- Cisco Ip Phone 7861 Firmware: before 12.7\(1\) — fixed in 12.7\(1\)
- Cisco Ip Phone 7861 With Multiplatform Firmware: before 11.3\(1\)sr1 — fixed in 11.3\(1\)sr1
- Cisco Ip Phone 8811 Firmware: before 12.7\(1\) — fixed in 12.7\(1\)
- Cisco Ip Phone 8811 With Multiplatform Firmware: before 11.3\(1\)sr1 — fixed in 11.3\(1\)sr1
- Cisco Ip Phone 8841 Firmware: before 12.7\(1\) — fixed in 12.7\(1\)
- Cisco Ip Phone 8841 With Multiplatform Firmware: before 11.3\(1\)sr1 — fixed in 11.3\(1\)sr1
- Cisco Ip Phone 8845 Firmware: before 12.7\(1\) — fixed in 12.7\(1\)
- Cisco Ip Phone 8845 With Multiplatform Firmware: before 11.3\(1\)sr1 — fixed in 11.3\(1\)sr1
- Cisco Ip Phone 8851 Firmware: before 12.7\(1\) — fixed in 12.7\(1\)
- Cisco Ip Phone 8851 With Multiplatform Firmware: before 11.3\(1\)sr1 — fixed in 11.3\(1\)sr1
- Cisco Ip Phone 8861 Firmware: before 12.7\(1\) — fixed in 12.7\(1\)
- Cisco Ip Phone 8861 With Multiplatform Firmware: before 11.3\(1\)sr1 — fixed in 11.3\(1\)sr1
- Cisco Ip Phone 8865 Firmware: before 12.7\(1\) — fixed in 12.7\(1\)
- Cisco Ip Phone 8865 With Multiplatform Firmware: before 11.3\(1\)sr1 — fixed in 11.3\(1\)sr1
- Cisco Unified Ip Conference Phone 8831 Firmware: before 10.3\(1\)sr6 — fixed in 10.3\(1\)sr6
How to fix
Upgrade to a fixed version: Cisco Ip Conference Phone 7832 Firmware 12.7\(1\); Cisco Ip Conference Phone 7832 With Multiplatform Firmware 11.3\(1\)sr1; Cisco Ip Conference Phone 8832 Firmware 12.7\(1\); Cisco Ip Conference Phone 8832 With Multiplatform Firmware 11.3\(1\)sr1; Cisco Ip Phone 6821 Firmware 11.3\(1\)sr1; Cisco Ip Phone 6841 Firmware 11.3\(1\)sr1; Cisco Ip Phone 6851 Firmware 11.3\(1\)sr1; Cisco Ip Phone 6861 Firmware 11.3\(1\)sr1; Cisco Ip Phone 6871 Firmware 11.3\(1\)sr1; Cisco Ip Phone 7811 Firmware 12.7\(1\); Cisco Ip Phone 7811 With Multiplatform Firmware 11.3\(1\)sr1; Cisco Ip Phone 7821 Firmware 12.7\(1\). Check the vendor advisory for mitigations.
References
- http://packetstormsecurity.com/files/156203/Cisco-Discovery-Protocol-CDP-Remote-Device-Takeover.html
- https://tools.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-20200205-voip-phones-rce-dos
- http://packetstormsecurity.com/files/156203/Cisco-Discovery-Protocol-CDP-Remote-Device-Takeover.html
- https://tools.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-20200205-voip-phones-rce-dos
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