What’s Vulnerable › Vulnerabilities

CVE-2020-35682

• Severity: high (CVSS 8.8 v3.1)
• Exploited in the wild: not listed in CISA KEV
• EPSS: 7.2% probability of exploitation in the next 30 days
• Public exploit or detection template: none known
• Published: 2021-03-13 · updated 2026-06-17
• Weakness: CWE-863

Description

Zoho ManageEngine ServiceDesk Plus before 11134 allows an Authentication Bypass (only during SAML login).

Affected products

• ManageEngine ServiceDesk Plus: before 11.1; 11.1-11100, 11.1-11101, 11.1-11102, 11.1-11103, 11.1-11104, 11.1-11105 (+28) — fixed in 11.1

How to fix

Upgrade to a fixed version: ManageEngine ServiceDesk Plus 11.1. Check the vendor advisory for mitigations.

References

• https://www.manageengine.com/products/service-desk/on-premises/readme.html#11134
• https://www.manageengine.com/products/service-desk/on-premises/readme.html#11134

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