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CVE-2021-1362: Cisco Unified Communications Products Remote Code Execution Vulnerability
- Severity: high (CVSS 8.8 v3.1)
- Exploited in the wild: not listed in CISA KEV
- EPSS: 2.7% probability of exploitation in the next 30 days
- Public exploit or detection template: none known
- Published: 2021-04-08 · updated 2026-06-17
- Weakness: CWE-94
Description
A vulnerability in the SOAP API endpoint of Cisco Unified Communications Manager, Cisco Unified Communications Manager Session Management Edition, Cisco Unified Communications Manager IM & Presence Service, Cisco Unity Connection, and Cisco Prime License Manager could allow an authenticated, remote attacker to execute arbitrary code on an affected device. This vulnerability is due to improper sanitization of user-supplied input. An attacker could exploit this vulnerability by sending a SOAP API request with crafted parameters to an affected device. A successful exploit could allow the attacker to execute arbitrary code with root privileges on the underlying Linux operating system of the affected device.
Affected products
- Cisco Prime License Manager: from 10.5\(2\) before 11.5\(1\)su9 — fixed in 11.5\(1\)su9
- Cisco Unified Communications Manager: from 10.5\(2\) before 11.5\(1\)su9; from 12.0\(1\) before 12.5\(1\)su4 — fixed in 11.5\(1\)su9, 12.5\(1\)su4
- Cisco Unified Communications Manager Im & Presence Service: from 10.5\(2\) before 11.5\(1\)su9; from 12.0\(1\) before 12.5\(1\)su4 — fixed in 11.5\(1\)su9, 12.5\(1\)su4
- Cisco Unity Connection: from 10.5\(2\) before 11.5\(1\)su9; from 12.0\(1\) before 12.5\(1\)su4 — fixed in 11.5\(1\)su9, 12.5\(1\)su4
How to fix
Upgrade to a fixed version: Cisco Prime License Manager 11.5\(1\)su9; Cisco Unified Communications Manager 11.5\(1\)su9, 12.5\(1\)su4; Cisco Unified Communications Manager Im & Presence Service 11.5\(1\)su9, 12.5\(1\)su4; Cisco Unity Connection 11.5\(1\)su9, 12.5\(1\)su4. Check the vendor advisory for mitigations.
References
- https://tools.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-cucm-rce-pqVYwyb
- https://tools.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-cucm-rce-pqVYwyb
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