What’s Vulnerable › Vulnerabilities

CVE-2021-31530

• Severity: high (CVSS 7.5 v3.1)
• Exploited in the wild: not listed in CISA KEV
• EPSS: 2.8% probability of exploitation in the next 30 days
• Public exploit or detection template: none known
• Published: 2021-06-29 · updated 2026-06-17

Description

Zoho ManageEngine ServiceDesk Plus MSP before 10522 is vulnerable to Information Disclosure.

Affected products

• Zohocorp Manageengine Servicedesk Plus Msp: before 10.5; 10.5, 10.5-10500, 10.5-10501, 10.5-10502, 10.5-10503, 10.5-10504 (+17) — fixed in 10.5

How to fix

Upgrade to a fixed version: Zohocorp Manageengine Servicedesk Plus Msp 10.5. Check the vendor advisory for mitigations.

References

• https://cds.thalesgroup.com/en/tcs-cert/CVE-2021-31530
• https://excellium-services.com/cve-2021-31530/
• https://www.manageengine.com/products/service-desk-msp/readme.html#10522
• https://excellium-services.com/cve-2021-31530/
• https://www.manageengine.com/products/service-desk-msp/readme.html#10522

Get alerted when CVE-2021-31530 or the next vulnerability affects your stack