What’s Vulnerable › Vulnerabilities

CVE-2021-33353

• Severity: critical (CVSS 9.8 v3.1)
• Exploited in the wild: not listed in CISA KEV
• EPSS: 2.2% probability of exploitation in the next 30 days
• Public exploit or detection template: yes
• Published: 2023-03-08 · updated 2026-06-17
• Weakness: CWE-22

Description

Directory Traversal vulnerability in Wyomind Help Desk Magento 2 extension v.1.3.6 and before fixed in v.1.3.7 allows attacker to execute arbitrary code via the file attachment directory setting.

Affected products

• Wyomind Help Desk: before 1.3.7 — fixed in 1.3.7

How to fix

Upgrade to a fixed version: Wyomind Help Desk 1.3.7. Check the vendor advisory for mitigations.

References

• https://www.exploit-db.com/exploits/50113
• https://www.wyomind.com/magento2/helpdesk-magento-2.html
• https://www.exploit-db.com/exploits/50113
• https://www.wyomind.com/magento2/helpdesk-magento-2.html

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