CVE-2021-33672

Severity: critical (CVSS 9.6 v3.1)
Exploited in the wild: not listed in CISA KEV
EPSS: 1.1% probability of exploitation in the next 30 days
Public exploit or detection template: none known
Published: 2021-09-14 · updated 2026-06-17
Weakness: CWE-116

Description

Due to missing encoding in SAP Contact Center's Communication Desktop component- version 700, an attacker could send malicious script in chat message. When the message is accepted by the chat recipient, the script gets executed in their scope. Due to the usage of ActiveX in the application, the attacker can further execute operating system level commands in the chat recipient's scope. This could lead to a complete compromise of their confidentiality, integrity, and could temporarily impact their availability.

Affected products

SAP SE SAP Contact Center: 700

References

https://launchpad.support.sap.com/#/notes/3073891
https://wiki.scn.sap.com/wiki/pages/viewpage.action?pageId=585106405
https://launchpad.support.sap.com/#/notes/3073891
https://wiki.scn.sap.com/wiki/pages/viewpage.action?pageId=585106405

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