CVE-2021-42235

Severity: critical (CVSS 9.8 v3.1)
Exploited in the wild: not listed in CISA KEV
EPSS: 1.0% probability of exploitation in the next 30 days
Public exploit or detection template: none known
Published: 2022-05-04 · updated 2026-06-17
Weakness: CWE-89

Description

SQL injection in osTicket before 1.14.8 and 1.15.4 login and password reset process allows attackers to access the osTicket administration profile functionality.

Affected products

osticket/osticket: before 1.14.8; from 1.15 before 1.15.4 — fixed in 1.14.8, 1.15.4

How to fix

Upgrade to a fixed version: osticket/osticket 1.14.8, 1.15.4. Check the vendor advisory for mitigations.

References

https://github.com/osTicket/osTicket/commit/e28291022e662ffa754e170c09cade7bdadf3fd9
https://github.com/osTicket/osTicket/commit/e28291022e662ffa754e170c09cade7bdadf3fd9

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