What’s Vulnerable › Vulnerabilities

CVE-2021-43972

• Severity: medium (CVSS 6.5 v3.1)
• Exploited in the wild: not listed in CISA KEV
• EPSS: 1.5% probability of exploitation in the next 30 days
• Public exploit or detection template: none known
• Published: 2022-01-11 · updated 2026-06-17

Description

An unrestricted file copy vulnerability in /UserSelfServiceSettings.jsp in SysAid ITIL 20.4.74 b10 allows a remote authenticated attacker to copy arbitrary files on the server filesystem to the web root (with an arbitrary filename) via the tempFile and fileName parameters in the HTTP POST body.

Affected products

• Sysaid: 20.4.74-b10

References

• https://github.com/atredispartners/advisories/blob/master/ATREDIS-2021-0002.md
• https://github.com/atredispartners/advisories/blob/master/ATREDIS-2022-0001.md
• https://www.sysaid.com/it-service-management-software/incident-management
• https://github.com/atredispartners/advisories/blob/master/ATREDIS-2021-0002.md
• https://github.com/atredispartners/advisories/blob/master/ATREDIS-2022-0001.md
• https://www.sysaid.com/it-service-management-software/incident-management

Get alerted when CVE-2021-43972 or the next vulnerability affects your stack