What’s Vulnerable › Vulnerabilities

CVE-2022-22798: Sysaid – Pro Plus Edition, SysAid Help Desk Broken Access Control

• Severity: high (CVSS 8.8 v3.1)
• Exploited in the wild: not listed in CISA KEV
• EPSS: 0.6% probability of exploitation in the next 30 days
• Public exploit or detection template: none known
• Published: 2022-05-12 · updated 2026-06-17

Description

Sysaid – Pro Plus Edition, SysAid Help Desk Broken Access Control v20.4.74 b10, v22.1.20 b62, v22.1.30 b49 - An attacker needs to log in as a guest after that the system redirects him to the service portal or EndUserPortal.JSP, then he needs to change the path in the URL to /ConcurrentLogin%2ejsp after that he will receive an error message with a login button, by clicking on it, he will connect to the system dashboard. The attacker can receive sensitive data like server details, usernames, workstations, etc. He can also perform actions such as uploading files, deleting calls from the system.

Affected products

• Sysaid: before 21.1.50; before 22.1.64 — fixed in 21.1.50, 22.1.64

How to fix

Upgrade to a fixed version: Sysaid 21.1.50, 22.1.64. Check the vendor advisory for mitigations.

References

• https://www.gov.il/en/departments/faq/cve_advisories
• https://www.gov.il/en/departments/faq/cve_advisories

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