What’s Vulnerable › Vulnerabilities

CVE-2022-3501: Information exposure of template content due to missing check of permissions

• Severity: high (CVSS 7.5 v3.1)
• Exploited in the wild: not listed in CISA KEV
• EPSS: 0.5% probability of exploitation in the next 30 days
• Public exploit or detection template: none known
• Published: 2022-10-17 · updated 2026-06-17
• Weakness: CWE-200

Description

Article template contents with sensitive data could be accessed from agents without permissions.

Affected products

• OTRS AG OTRS: from 8.0.0 before 8.0.26 — fixed in 8.0.26

How to fix

Upgrade to a fixed version: OTRS AG OTRS 8.0.26. Check the vendor advisory for mitigations.

References

• https://otrs.com/release-notes/otrs-security-advisory-2022-14/
• https://otrs.com/release-notes/otrs-security-advisory-2022-14/

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