What’s Vulnerable › Vulnerabilities

CVE-2022-36173

• Severity: high (CVSS 8.1 v3.1)
• Exploited in the wild: not listed in CISA KEV
• EPSS: 0.9% probability of exploitation in the next 30 days
• Public exploit or detection template: yes
• Published: 2022-09-12 · updated 2026-06-17
• Weakness: CWE-295

Description

FreshService macOS Agent < 4.4.0 and FreshServce Linux Agent < 3.4.0 are vulnerable to TLS Man-in-The-Middle via the FreshAgent client and scheduled update service.

Affected products

• Freshworks Freshservice Agent: before 2.12.0; before 3.4.0; before 4.4.0 — fixed in 2.12.0, 3.4.0, 4.4.0
• Freshworks Freshservice Probe: before 4.11.0 — fixed in 4.11.0

How to fix

Upgrade to a fixed version: Freshworks Freshservice Agent 2.12.0, 3.4.0, 4.4.0; Freshworks Freshservice Probe 4.11.0. Check the vendor advisory for mitigations.

References

• https://community.freshworks.com/product-updates/freshservice-release-notes-april-2022-23982#Security+updates:+Discovery+Probe+and+Discovery+Agent
• https://public-exposure.inform.social/post/integrity-checking/
• https://community.freshworks.com/product-updates/freshservice-release-notes-april-2022-23982#Security+updates:+Discovery+Probe+and+Discovery+Agent
• https://public-exposure.inform.social/post/integrity-checking/

Get alerted when CVE-2022-36173 or the next vulnerability affects your stack