CVE-2023-1125: Ruby Help Desk < 1.3.4 - Subscriber+ Ticket Update via IDOR

Severity: medium (CVSS 6.5 v3.1)
Exploited in the wild: not listed in CISA KEV
EPSS: 0.6% probability of exploitation in the next 30 days
Public exploit or detection template: yes
Published: 2023-05-02 · updated 2026-06-17
Weakness: CWE-639

Description

The Ruby Help Desk WordPress plugin before 1.3.4 does not ensure that the ticket being modified belongs to the user making the request, allowing an attacker to close and/or add files and replies to tickets other than their own.

Affected products

Ruby Help Desk: before 1.3.4 — fixed in 1.3.4

How to fix

Upgrade to a fixed version: Ruby Help Desk 1.3.4. Check the vendor advisory for mitigations.

References

https://wpscan.com/vulnerability/e8a4b6ab-47f8-495d-a22c-dcf914dfb58c
https://wpscan.com/vulnerability/e8a4b6ab-47f8-495d-a22c-dcf914dfb58c

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