What’s Vulnerable › Vulnerabilities

CVE-2023-1250: Code execution through ACL creation

• Severity: high (CVSS 7.8 v3.1)
• Exploited in the wild: not listed in CISA KEV
• EPSS: 0.3% probability of exploitation in the next 30 days
• Public exploit or detection template: none known
• Published: 2023-03-20 · updated 2026-06-17
• Weakness: CWE-20

Description

Improper Input Validation vulnerability in OTRS AG OTRS (ACL modules), OTRS AG ((OTRS)) Community Edition (ACL modules) allows Local Execution of Code. When creating/importing an ACL it was possible to inject code that gets executed via manipulated comments and ACL-names This issue affects OTRS: from 7.0.X before 7.0.42, from 8.0.X before 8.0.31; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.

Affected products

• OTRS AG OTRS: from 6.0.1 through 6.0.34; from 7.0.0 before 7.0.42; from 8.0.0 before 8.0.31 — fixed in 7.0.42, 8.0.31

How to fix

Upgrade to a fixed version: OTRS AG OTRS 7.0.42, 8.0.31. Check the vendor advisory for mitigations.

References

• https://otrs.com/release-notes/otrs-security-advisory-2023-02/
• https://otrs.com/release-notes/otrs-security-advisory-2023-02/

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