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CVE-2023-23679: WordPress JS Help Desk – Best Help Desk & Support Plugin Plugin <= 2.7.7 is vulnerable to Insecure Direct Object References (IDOR)

• Severity: high (CVSS 8.8 v3.1)
• Exploited in the wild: not listed in CISA KEV
• EPSS: 0.5% probability of exploitation in the next 30 days
• Public exploit or detection template: none known
• Published: 2023-06-23 · updated 2026-06-17
• Weakness: CWE-639

Description

Authorization Bypass Through User-Controlled Key vulnerability in JS Help Desk js-support-ticket allows Accessing Functionality Not Properly Constrained by ACLs.This issue affects JS Help Desk: from n/a through 2.7.7.

Affected products

• Jshelpdesk: through 2.7.7

References

• https://patchstack.com/database/vulnerability/js-support-ticket/wordpress-js-help-desk-best-help-desk-support-plugin-plugin-2-7-7-idor-leading-to-ticket-deletion-vulnerability?_s_id=cve
• https://patchstack.com/database/vulnerability/js-support-ticket/wordpress-js-help-desk-best-help-desk-support-plugin-plugin-2-7-7-idor-leading-to-ticket-deletion-vulnerability?_s_id=cve

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