CVE-2023-25444: WordPress JS Help Desk – Best Help Desk & Support Plugin plugin <= 2.7.7 - Arbitrary File Upload vulnerability

Severity: critical (CVSS 9.1 v3.1)
Exploited in the wild: not listed in CISA KEV
EPSS: 0.8% probability of exploitation in the next 30 days
Public exploit or detection template: none known
Published: 2024-05-17 · updated 2026-06-17
Weakness: CWE-434

Description

Unrestricted Upload of File with Dangerous Type vulnerability in JS Help Desk JS Help Desk – Best Help Desk & Support Plugin allows Using Malicious Files.This issue affects JS Help Desk – Best Help Desk & Support Plugin: from n/a through 2.7.7.

Affected products

JoomSky JS Help Desk: before 2.7.8 — fixed in 2.7.8

How to fix

Upgrade to a fixed version: JoomSky JS Help Desk 2.7.8. Check the vendor advisory for mitigations.

References

https://patchstack.com/database/vulnerability/js-support-ticket/wordpress-js-help-desk-best-help-desk-support-plugin-plugin-2-7-7-arbitrary-file-upload-vulnerability?_s_id=cve
https://patchstack.com/database/vulnerability/js-support-ticket/wordpress-js-help-desk-best-help-desk-support-plugin-plugin-2-7-7-arbitrary-file-upload-vulnerability?_s_id=cve

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