What’s Vulnerable › Vulnerabilities

CVE-2023-33706

• Severity: medium (CVSS 6.5 v3.1)
• Exploited in the wild: not listed in CISA KEV
• EPSS: 0.6% probability of exploitation in the next 30 days
• Public exploit or detection template: yes
• Published: 2023-11-24 · updated 2026-06-17
• Weakness: CWE-639

Description

SysAid before 23.2.15 allows Indirect Object Reference (IDOR) attacks to read ticket data via a modified sid parameter to EmailHtmlSourceIframe.jsp or a modified srID parameter to ShowMessage.jsp.

Affected products

• Sysaid: before 23.2.15; before 23.2.50 — fixed in 23.2.15, 23.2.50

How to fix

Upgrade to a fixed version: Sysaid 23.2.15, 23.2.50. Check the vendor advisory for mitigations.

References

• https://blog.pridesec.com.br/en/insecure-direct-object-reference-idor-affects-helpdesk-sysaid/
• https://blog.pridesec.com.br/en/insecure-direct-object-reference-idor-affects-helpdesk-sysaid/

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