What’s Vulnerable › Vulnerabilities

CVE-2023-46967

• Severity: medium (CVSS 6.1 v3.1)
• Exploited in the wild: not listed in CISA KEV
• EPSS: 0.4% probability of exploitation in the next 30 days
• Public exploit or detection template: yes
• Published: 2024-02-20 · updated 2026-06-17
• Weakness: CWE-79

Description

Cross Site Scripting vulnerability in the sanitize function in Enhancesoft osTicket 1.18.0 allows a remote attacker to escalate privileges via a crafted support ticket.

Affected products

• osticket/osticket: before 1.18.0 — fixed in 1.18.0

How to fix

Upgrade to a fixed version: osticket/osticket 1.18.0. Check the vendor advisory for mitigations.

References

• https://www.sonarsource.com/blog/pitfalls-of-desanitization-leaking-customer-data-from-osticket/
• https://www.sonarsource.com/blog/pitfalls-of-desanitization-leaking-customer-data-from-osticket/

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