What’s Vulnerable › Vulnerabilities

CVE-2023-47246: SysAid Server Path Traversal Vulnerability

• Severity: critical (CVSS 9.8 v3.1)
• Exploited in the wild: yes — in CISA KEV since 2023-11-13
• EPSS: 98.9% probability of exploitation in the next 30 days
• Public exploit or detection template: yes
• Published: 2023-11-10 · updated 2026-07-31
• Weakness: CWE-22

Description

In SysAid On-Premise before 23.3.36, a path traversal vulnerability leads to code execution after an attacker writes a file to the Tomcat webroot, as exploited in the wild in November 2023.

Affected products

• Sysaid: before 23.3.36 — fixed in 23.3.36

How to fix

Upgrade to a fixed version: Sysaid 23.3.36. Check the vendor advisory for mitigations.

References

• https://documentation.sysaid.com/docs/latest-version-installation-files
• https://documentation.sysaid.com/docs/on-premise-security-enhancements-2023
• https://www.sysaid.com/blog/service-desk/on-premise-software-security-vulnerability-notification
• https://documentation.sysaid.com/docs/latest-version-installation-files
• https://documentation.sysaid.com/docs/on-premise-security-enhancements-2023
• https://www.sysaid.com/blog/service-desk/on-premise-software-security-vulnerability-notification
• https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2023-47246

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