What’s Vulnerable › Vulnerabilities

CVE-2023-49214

• Severity: critical (CVSS 9.8 v3.1)
• Exploited in the wild: not listed in CISA KEV
• EPSS: 0.8% probability of exploitation in the next 30 days
• Public exploit or detection template: none known
• Published: 2023-11-23 · updated 2026-06-17
• Weakness: CWE-74

Description

Usedesk before 1.7.57 allows chat template injection.

Affected products

• Usedesk: before 1.7.57 — fixed in 1.7.57

How to fix

Upgrade to a fixed version: Usedesk 1.7.57. Check the vendor advisory for mitigations.

References

• https://usedesk.ru/updates_september23
• https://usedesk.ru/updates_september23

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