What’s Vulnerable › Vulnerabilities

CVE-2024-28989: SolarWinds Web Help Desk Cryptographic Key Management Vulnerability

• Severity: medium (CVSS 5.5 v3.1)
• Exploited in the wild: not listed in CISA KEV
• EPSS: 0.3% probability of exploitation in the next 30 days
• Public exploit or detection template: none known
• Published: 2025-02-11 · updated 2026-06-17
• Weakness: CWE-321

Description

SolarWinds Web Help Desk was found to have a hardcoded cryptographic key that could allow the disclosure of sensitive information from the software.

Affected products

• SolarWinds Web Help Desk: before 12.8.5 — fixed in 12.8.5

How to fix

Upgrade to a fixed version: SolarWinds Web Help Desk 12.8.5. Check the vendor advisory for mitigations.

References

• https://documentation.solarwinds.com/en/success_center/whd/content/release_notes/whd_12-8-5_release_notes.htm
• https://www.solarwinds.com/trust-center/security-advisories/CVE-2024-28989

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