CVE-2024-34990

Severity: critical (CVSS 10.0 v3.1)
Exploited in the wild: not listed in CISA KEV
EPSS: 0.5% probability of exploitation in the next 30 days
Public exploit or detection template: none known
Published: 2024-06-19 · updated 2026-06-17
Weakness: CWE-434

Description

In the module "Help Desk - Customer Support Management System" (helpdesk) up to version 2.4.0 from FME Modules for PrestaShop, a customer can upload .php files. Methods `HelpdeskHelpdeskModuleFrontController::submitTicket()` and `HelpdeskHelpdeskModuleFrontController::replyTicket()` allow upload of .php files on a predictable path for connected customers.

Affected products

PrestaShop Helpdesk: before 2.4.0 — fixed in 2.4.0

How to fix

Upgrade to a fixed version: PrestaShop Helpdesk 2.4.0. Check the vendor advisory for mitigations.

References

https://github.com/friends-of-presta/security-advisories/blob/main/_posts/2024-06-18-helpdesk.md
https://github.com/friends-of-presta/security-advisories/blob/main/_posts/2024-06-18-helpdesk.md

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