CVE-2024-5178: Incomplete Input Validation in SecurelyAccess API

Severity: medium (CVSS 4.9 v3.1)
Exploited in the wild: not listed in CISA KEV
EPSS: 33.6% probability of exploitation in the next 30 days
Public exploit or detection template: none known
Published: 2024-07-10 · updated 2026-06-17
Weakness: CWE-184

Description

ServiceNow has addressed a sensitive file read vulnerability that was identified in the Washington DC, Vancouver, and Utah Now Platform releases. This vulnerability could allow an administrative user to gain unauthorized access to sensitive files on the web application server. The vulnerability is addressed in the listed patches and hot fixes, which were released during the June 2024 patching cycle. If you have not done so already, we recommend applying security patches relevant to your instance as soon as possible.

Affected products

ServiceNow Now Platform: before Utah Patch 10 Hot Fix 3; before Utah Patch 10a Hot Fix 2; before Utah Patch 10b Hot Fix 1; before Vancouver Patch 6 Hot Fix 2; before Vancouver Patch 7 Hot Fix 3b; before Vancouver Patch 8 Hot Fix 4 — fixed in Utah Patch 10 Hot Fix 3, Utah Patch 10a Hot Fix 2, Utah Patch 10b Hot Fix 1, Vancouver Patch 10, Vancouver Patch 6 Hot Fix 2, Vancouver Patch 7 Hot Fix 3b

How to fix

Upgrade to a fixed version: ServiceNow Now Platform Utah Patch 10 Hot Fix 3, Utah Patch 10a Hot Fix 2, Utah Patch 10b Hot Fix 1, Vancouver Patch 10. Check the vendor advisory for mitigations.

References

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