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CVE-2025-10692: OpenSupports 4.11.0 — SQL Injection

• Severity: high (CVSS 7.1 v4.0)
• Exploited in the wild: not listed in CISA KEV
• EPSS: 0.4% probability of exploitation in the next 30 days
• Public exploit or detection template: none known
• Published: 2025-10-03 · updated 2026-10-19
• Weakness: CWE-89

Description

The endpoint POST /api/staff/get-new-tickets concatenates the user-controlled parameter departmentId directly into the SQL WHERE clause without parameter binding. As a result, an authenticated staff user (level ≥ 1) can inject SQL to alter the filter logic, effectively bypassing department scoping and disclosing tickets beyond their intended access.This issue affects OpenSupports: 4.11.0.

Affected products

• OpenSupports: 4.11.0

References

• https://fluidattacks.com/advisories/tito
• https://github.com/opensupports/opensupports

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