What’s Vulnerable › Vulnerabilities
CVE-2025-11449: Reflected Cross Site Scripting in ServiceNow AI Platform
- Severity: medium (CVSS 5.3 v4.0)
- Exploited in the wild: not listed in CISA KEV
- EPSS: 0.4% probability of exploitation in the next 30 days
- Public exploit or detection template: none known
- Published: 2025-10-10 · updated 2026-10-08
- Weakness: CWE-79
Description
ServiceNow has addressed a reflected cross-site scripting vulnerability that was identified in the ServiceNow AI Platform. This vulnerability could result in arbitrary code being executed within the browsers of ServiceNow users who click on a specially crafted link. ServiceNow has addressed this vulnerability by deploying a relevant security update to the majority of hosted instances. Relevant security updates also have been provided to ServiceNow self-hosted customers, partners, and hosted customers with unique configuration. Further, the vulnerability is addressed in the listed patches and hot fixes. We recommend customers promptly apply appropriate updates or upgrade if they have not already done so.
Affected products
- ServiceNow AI Platform: before Washington DC Patch 10 Hot Fix 7b; before Xanadu Patch 10 Hot Fix 1a; before Xanadu Patch 11; before Yokohama Patch 7 Hot Fix 2a; before Yokohama Patch 8; before Yokohama Patch 9 — fixed in Australia General Availability (GA), Washington DC Patch 10 Hot Fix 7b, Xanadu Patch 10 Hot Fix 1a, Xanadu Patch 11, Yokohama Patch 7 Hot Fix 2a, Yokohama Patch 8
How to fix
Upgrade to a fixed version: ServiceNow AI Platform Australia General Availability (GA), Washington DC Patch 10 Hot Fix 7b, Xanadu Patch 10 Hot Fix 1a, Xanadu Patch 11. Check the vendor advisory for mitigations.
References
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