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CVE-2025-20129: Cisco Customer Collaboration Platform Information Disclosure Vulnerability
- Severity: medium (CVSS 5.4 v3.1)
- Exploited in the wild: not listed in CISA KEV
- EPSS: 0.4% probability of exploitation in the next 30 days
- Public exploit or detection template: none known
- Published: 2025-06-04 · updated 2026-06-17
- Weakness: CWE-200
Description
A vulnerability in the web-based chat interface of Cisco Customer Collaboration Platform (CCP), formerly Cisco SocialMiner, could allow an unauthenticated, remote attacker to persuade users to disclose sensitive data. This vulnerability is due to improper sanitization of HTTP requests that are sent to the web-based chat interface. An attacker could exploit this vulnerability by sending crafted HTTP requests to the chat interface of a targeted user on a vulnerable server. A successful exploit could allow the attacker to redirect chat traffic to a server that is under their control, resulting in sensitive information being redirected to the attacker.
Affected products
- Cisco SocialMiner: 10.5(1), 10.6(1), 10.6(2), 11.0(1), 11.5(1), 11.5(1)su1 (+11)
- Cisco Unified Contact Center Express: 8.5(1), 9.0(2)su3es04, 10.0(1)su1, 10.0(1)su1es04, 10.5(1), 10.5(1)su1 (+54)
References
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