What’s Vulnerable › Vulnerabilities

CVE-2025-48472: FreeScout Vulnerable to Insufficient Authorization

• Severity: high (CVSS 8.1 v3.1)
• Exploited in the wild: not listed in CISA KEV
• EPSS: 0.4% probability of exploitation in the next 30 days
• Public exploit or detection template: yes
• Published: 2025-05-29 · updated 2026-06-17
• Weakness: CWE-863

Description

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.179, there is no check to ensure that the user is disabling notifications for the mailbox to which they already have access. Moreover, the code explicitly implements functionality that if the user does not have access to the mailbox, then after disabling (enabling) notifications for this mailbox, the user will gain access to it. This issue has been patched in version 1.8.179.

Affected products

• freescout-help-desk freescout: before 1.8.179 — fixed in 1.8.179

How to fix

Upgrade to a fixed version: freescout-help-desk freescout 1.8.179. Check the vendor advisory for mitigations.

References

• https://github.com/freescout-help-desk/freescout/commit/01c91d2086ddd56778698e557138a178b2f59916
• https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-f62r-8354-8pqg
• https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-f62r-8354-8pqg

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