What’s Vulnerable › Vulnerabilities
CVE-2025-48481: FreeScout Has Business Logic Errors
- Severity: critical (CVSS 9.8 v3.1)
- Exploited in the wild: not listed in CISA KEV
- EPSS: 0.6% probability of exploitation in the next 30 days
- Public exploit or detection template: yes
- Published: 2025-05-30 · updated 2026-06-17
- Weakness: CWE-841
Description
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, an attacker with an unactivated email invitation containing invite_hash, can exploit this vulnerability to self-activate their account, despite it being blocked or deleted, by leveraging the invitation link from the email to gain initial access to the account. This issue has been patched in version 1.8.180.
Affected products
- freescout-help-desk freescout: before 1.8.180 — fixed in 1.8.180
How to fix
Upgrade to a fixed version: freescout-help-desk freescout 1.8.180. Check the vendor advisory for mitigations.
References
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